These General Terms of Use (the “Terms of Use” or “TOU”) are intended to provide the legal framework governing the conditions under which the website and its services are made available by Acatango, the “Publisher”, and to define the conditions governing access to and use of the services by the “User”.
These Terms of Use are available on the website under the “Terms of Use” section.
The term “Website” refers to the website www.claimsrun.com.
The term “Publisher” refers to ACATANGO.
Legal notice
The website https://www.claimsrun.com is published by Acatango, a French simplified joint-stock company with a sole shareholder (SASU), with share capital of €1,500, registered with the Lyon Trade and Companies Register under number 949 740 872, with its registered office at 10 rue Lieutenant André Gérard, Saint-Cyr-au-Mont-d'Or, France.
Telephone number: +33 6 82 80 68 69
Email address: support@acatango.com
The Publication Director is Philippe Lambotte.
EU VAT number: FR 15949740872
The hosting provider for the website www.claimsrun.com is Vercel, whose registered office is located at 440 N Barranca Ave #4133, Covina, CA 91723, United States.
Access to the Website
The Website provides insurance claims analysis services.
All costs incurred by the User in accessing the service (computer equipment, software, Internet connection, etc.) shall be borne by the User.
The Publisher reserves the right to restrict access to the Website at any time and for any reason. The Publisher also reserves the right to make access to the Website subject to payment at any time.
Users are informed that any insurance claims data they submit must be anonymous. Such data, as well as the analyses and responses provided by the Website, may be used to improve the service.
Intellectual property
The trademarks, logos, signs and all content available on the Website (texts, images, audio, etc.) are protected by the French Intellectual Property Code and, in particular, by copyright law.
The User must obtain prior authorization from the Publisher for any reproduction, publication or copying of the various contents. The User undertakes to use the Website content strictly for private purposes; any use for commercial or advertising purposes is strictly prohibited.
Any total or partial representation of this Website, by any means whatsoever, without the express authorization of the Website operator shall constitute an infringement punishable under Article L.335-2 et seq. of the French Intellectual Property Code.
In accordance with Article L.122-5 of the French Intellectual Property Code, Users who reproduce, copy or publish protected content must cite the author and the source.
User Account
In order to use certain services provided by the Website, the User must create an account by providing a professional email address and a password.
The User expressly undertakes not to disclose their login credentials or allow any other person to use their account.
The User has no ownership rights over their account.
The User may delete their account at any time by sending an email to contact@acatango.com.
The Publisher may delete the User’s Account after 180 days of inactivity, provided that the User is informed by email one month before the decision takes effect. If the User does not respond within this period indicating their wish to retain their Account, the Publisher may proceed with the immediate deletion of the Account concerned.
Any fraudulent, unlawful activity or activity that does not comply with these Terms of Use carried out by the User on the Website may result in the temporary suspension of their Account.
The Publisher shall inform the User by email of the specific facts or circumstances and the reasons for which it intends to take such a decision at least 15 days before the decision takes effect. The Publisher’s decision shall take effect at the end of this period unless the User has remedied the situation in the meantime.
If the User has not remedied the situation, the Publisher may also delete the User’s Account 30 days after sending an email setting out the specific facts or circumstances and the reasons justifying the decision.
Depending on the seriousness of the situation, the Publisher shall not be required to comply with any notice period before suspending or deleting the User’s Account. The Publisher shall provide the User concerned with a statement of reasons for its decision by email.
If the User’s Account is deleted by the Publisher, access to any purchases previously made may be withdrawn and the User may no longer be able to use them. No refund shall be provided in this respect.
User obligations
The User expressly undertakes:
- To submit exclusively anonymous data;
- To provide their genuine professional email address and not to create false email addresses;
- Not to create multiple accounts in order to circumvent the service’s usage limits;
- Not to reproduce the Website, in whole or in part, permanently or temporarily, by any means or in any form;
- Not to use software or processes intended to copy the Content without the Publisher’s prior written authorization;
- Not to adapt, modify, translate, transcribe, arrange, compile, decompile, assemble, disassemble, transcode or reverse engineer all or any part of the Website and/or the Content;
- Not to export the Website or merge all or any part of the Website with other computer programs;
- To expressly refrain from using software or devices that could interfere with the proper operation of the Website or from taking any action likely to impose a disproportionate load on the Publisher’s infrastructure;
- Not to implement systems capable of hacking all or any part of the Website and/or the Content or otherwise violating these Terms of Use;
- To inform the Publisher as soon as the User becomes aware of any hacking activity and, in particular, of any unlawful or unauthorized use of the Website and/or the Content, regardless of the means by which such use occurs;
- Not to sell, rent, sublicense or distribute the Website and/or the Content to third parties in any manner whatsoever.
Liability
The service provided by the Website relies in part on Large Language Models (LLMs), which use artificial intelligence techniques to generate responses and process information. Although these models are designed to provide relevant and informative responses, they may occasionally generate errors, inaccurate or incomplete information, or interpret data in unexpected ways.
Consequently, all information provided through the service, whether relating to technical, financial, legal, medical, statistical or other matters, must be treated with caution and shall under no circumstances replace the advice of a qualified professional.
Before making any decision based on information obtained through this platform, such information must be independently verified and confirmed by a qualified professional.
The Publisher accepts no liability for any consequences arising from the use of information generated by the service, including any loss, damage or harm of any kind.
By using this service, you agree to independently verify the information provided and not to hold the service provider liable for any resulting loss or damage.
The Website shall not be held liable for any viruses that may infect the User’s computer or other computer equipment following the use of, access to, or downloading of content from the Website.
The Publisher shall not be held liable in the event of force majeure or as a result of an unforeseeable and unavoidable act of a third party.
The information contained on the Website has no contractual value.
Hyperlinks
The Website may contain hyperlinks. The User is informed that by clicking on such links, they will leave the Website. The Publisher has no control over the web pages to which such links lead and shall under no circumstances be held liable for their content.
Personal Data Protection
Pursuant to the General Data Protection Regulation (GDPR) and Articles 38 to 40 of French Law No. 78-17 of 6 January 1978, as amended, relating to information technology, files and civil liberties, you have the right to access, rectify, restrict the processing of, object to the processing of, erase and obtain the portability of personal data concerning you. You also have the right to issue general or specific instructions concerning the retention, erasure and disclosure of your personal data after your death, in accordance with Article 40 II of French Law No. 78-17 of 6 January 1978. For further information, please refer to the Privacy Policy.
For this purpose, you may make the relevant changes by accessing your Account where you have created one. You may also submit any request, together with a copy of an identity document, to the Publisher at the following address: support@acatango.com.
Languages
These Terms of Use are drafted in French. If they are translated into one or more foreign languages, only the French version shall prevail in the event of a dispute.
Applicable law and jurisdiction
These Terms of Use shall be governed by French law.
If a dispute arising between the parties cannot be resolved amicably, the French courts shall have exclusive jurisdiction to hear the matter.
For any questions concerning the application of these Terms of Use, you may contact the Publisher using the contact details provided in ARTICLE 1.