The term “Website” refers to the website https://www.claimsrun.com.
Preamble
This Privacy Policy is intended to inform Users about:
- How their personal data is collected. Personal data means any information that makes it possible to identify a User;
- The rights they have in relation to such data;
- The identity of the controller responsible for the personal data collected and processed;
- The recipients of such personal data.
Any transfer of data to a third party for that third party’s own purposes is carried out with the User’s consent, and the processing of data by such third party is subject to that third party’s privacy policy.
Identity of the Data Controller
All processing of personal data is carried out under the responsibility of ACATANGO, a French simplified joint-stock company with a sole shareholder (SASU), with share capital of €1,500, whose registered office is located at 10 rue Lieutenant André Gérard, 69450 Saint-Cyr-au-Mont-d'Or, France, registered with the Lyon Trade and Companies Register under number 949 740 872 (hereinafter “ACATANGO”).
ACATANGO may be contacted by email at: support@acatango.com.
Types of Data Collected
Whether the provision of data is mandatory or optional is specified at the time of collection. If this information is incomplete, outdated or inaccurate, it may not be possible to create an account on the Application.
ACATANGO may collect and process all or part of the following data:
| Category of personal data processing | Description |
|---|---|
| Data processed in connection with your registration | Personal data collected when you register or submit a request for information, assistance or contact.
|
| Data processed in connection with your browsing of the Website | Country |
Purposes and Legal Basis of Processing
Your personal data is collected for the following purposes:
Processing based on performance of a contract
On the basis of the performance of the contract between you and ACATANGO, ACATANGO uses your data to:
- Create and manage your account;
- Enable you to use the Website.
Processing to comply with legal obligations
ACATANGO may process your data for evidentiary purposes and in order to comply with its legal obligations.
Processing based on your consent
On the basis of your consent, ACATANGO uses your data to:
- Send you information and commercial offers.
Processing based on our legitimate interests
On the basis of our legitimate interests, in particular in order to ensure a higher quality of service, ACATANGO uses your data to:
- Send you information and commercial offers relating to our services;
- Enable you to browse the Application;
- Conduct optional satisfaction surveys regarding our services in order to improve them;
- Carry out statistics and marketing analyses in order to better understand your needs;
- Prevent and combat computer-related fraud, including spam and hacking.
Retention Period for Personal Data
The retention period for personal data varies depending on the purpose for which it was collected:
- Data processed in connection with your registration is retained until you request to unsubscribe or delete your personal data, or for a maximum period of three years after the last contact initiated by the data subject;
- Information required to comply with legal obligations is retained for the legally required retention period.
Recipients of Personal Data
We undertake to process all your personal data confidentially.
ACATANGO’s internal team may have access to your personal data, but only in the performance of their duties and for the purposes set out in this Privacy Policy.
We do not share your data with third parties except with your prior consent and in the limited circumstances described below:
- Processors. ACATANGO may use the services of other companies or independent individuals that provide certain services on its behalf:
- Technical service providers and IT solution providers.
These service providers may have access to personal information necessary to perform their services but are not authorised to use it for any other purpose.
- Transfers of businesses or activities. As part of the development of its activities, ACATANGO may sell all or part of its assets or acquire other companies, businesses, subsidiaries or business divisions. In connection with such transactions, personal data processed by the company is generally included among the transferred assets but remains subject to any pre-existing privacy policy, unless otherwise agreed by the data subjects.
- Authorised administrative and judicial authorities. In order to comply with its legal obligations, ACATANGO may transfer your personal data to authorised administrative and judicial authorities.
- With your consent. Unless ACATANGO is required to comply with a legal obligation, ACATANGO will notify you if your information is to be transmitted to a third party, and you may choose not to consent to such transmission.
Transfers of Data Outside the EU
We store your personal data within the European Union. However, some of our processors may be located outside the European Union.
Where data is transferred in this context, we ensure that the processing is carried out in accordance with this Privacy Policy and that an adequate level of protection is guaranteed in compliance with applicable regulations, whether through contractual obligations or adequacy decisions.
Your Rights Regarding Access to Your Personal Data
In accordance with Article 13 of Regulation (EU) 2016/679 of 27 April 2016 and Article 32 of French Law No. 78-17 of 6 January 1978, you are informed that you have the following rights:
Right of Access
You have the right to obtain confirmation as to whether or not your data is being processed and, where this is the case, to access such data.
Right to Rectification
You have the right to obtain, without undue delay, the rectification of inaccurate data concerning you and to have incomplete data completed.
Right to Deletion / Erasure
You have the right to obtain, without undue delay, the erasure of your data, subject to our legal retention obligations and our legitimate interest in retaining such information.
Right to Restriction of Processing
You have the right to obtain restriction of processing where you object to the processing, where you contest the accuracy of your data, where you consider that the processing is unlawful, or where you require the data for the establishment, exercise or defence of legal claims.
Right to Object
You have the right to object at any time to the processing of your data by ACATANGO, unless ACATANGO has legitimate grounds for such processing.
You may also object to processing carried out for direct marketing purposes.
Right to Data Portability
You have the right to receive your data in a structured, commonly used, machine-readable and interoperable format and to transmit such data to another data controller without hindrance from us.
Right Not to Be Subject to a Decision Based on Automated Processing
You have the right not to be subject to a decision based solely on automated processing that produces legal effects concerning you or similarly significantly affects you, except where such decision is necessary for entering into or performing a contract or is authorised by law.
Complaints
You have the right to lodge a complaint with the French Data Protection Authority (Commission Nationale de l'Informatique et des Libertés — CNIL): https://www.cnil.fr/fr/plaintes
Instructions in the Event of Death
You have the right to provide instructions regarding the handling of your personal data after your death.
How to Exercise Your Rights
You may submit any request, together with a copy of an identity document, to ACATANGO either by post to ACATANGO’s registered office or by email at:
In accordance with Article 17 of Regulation (EU) 2016/679 of 27 April 2016, the exercise of these rights shall not deprive ACATANGO of its right to retain information in order to comply with its legal obligations and for evidentiary purposes.
Links to Other Websites or Third-Party Services
Where the Application provides links to third-party websites or services, including through hyperlinks, we accept no responsibility for such third-party websites or services.
We therefore encourage you to review their terms and conditions and privacy policies.
Personal Data Security
ACATANGO has implemented physical and electronic security measures as well as backup procedures relating to the collection, storage and disclosure of your personal data, including:
- Securing access to our premises and IT systems;
- Anonymising data, it being specified that only the data provided by the User during registration is retained in non-anonymised form;
- Raising awareness among employees who may access your personal data regarding confidentiality requirements;
- Securing access to, sharing of and transfer of data;
- Applying high data-protection standards when selecting our processors and, where applicable, our partners.
Changes to this Privacy Policy
This Privacy Policy may be amended, supplemented or updated, in particular in order to comply with any legal, regulatory, case-law or technical developments.
However, your personal data will always be processed in accordance with the Privacy Policy in force at the time it was collected, unless you agree otherwise or unless a mandatory legal provision requires otherwise.
Languages
This Privacy Policy is drafted in French. If it is translated into one or more foreign languages, only the French version shall prevail in the event of a dispute.